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  Volume 1 Issue 1                                                                              February 2009

In This Issue

OFM Welcomes Director

Fleet Policy Corner

"Accurate Mileage is the Lifeblood of Great Fleet Management!"

Tips and Tricks to Correct Mileage in VITAL

Fleet System Re-naming Contest

OFM's Successful Maintenance Management Program

The Power of a Penny?

DYK - Did You Know? Interesting Facts about the State Fleet

OFM Strategic Initiatives - Low Use vehicle management and hidden vehicle costs

Mark your calendars!

GFAC Meeting

March 12th 2009

 

Quick Links

About Fleet Management

OFM Staff Directory

OFM Services

How's My Service?

 

DOAS Fleet Policies 

Governor's Fleet Ex. Order

 

MESSAGE FROM THE DIRECTOR

Greetings!

It has been three months since joining the State of Georgia Department of Administrative Services (DOAS) team as the Director of the Office of Fleet Management (OFM) and my experience thus far has been wonderful. The State of Georgia has a group of exceptional people moving in the right direction trying to save VITAL state fleet dollars.

 

I’m excited to report that during the past three months OFM has kicked off some exciting new initiatives designed to improve the overall operational performance of the state fleet. First, OFM began a campaign called, “Mileage is the Lifeblood of Great Fleet Management!” This campaign is specifically designed to bring a renewed focus and awareness to the overall importance of reporting accurate mileage to better manage the state’s fleet assets. In addition, OFM held a contest to rename its fleet management information system to be more descriptive of what the system actually means to the state fleet’s success. I was very impressed to see the creativity around the state fleet community as I reviewed over 40 great submittals.

 

We have also created this eNewsletter publication to increase communication and provide the latest news, events, initiatives, and happenings around the state of Georgia fleet community and the industry. As always, we welcome your suggestions, ideas and feedback on how we can improve our services.

Happy Reading,

Steve
 

Steve Saltzgiver

Director - Office of Fleet Management
Department of Administrative Services

steve.saltzgiver@doas.ga.gov

POLICY CORNER - FEATURED POLICY OF THE MONTH

DOAS Records Repository

The office of Fleet Management is required by Executive Order to establish and maintain a centralized record repository. Below is the policy:

DOAS will establish and maintain a centralized repository containing, in addition to the title, information on the purchase, assignment, operation, use, maintenance, service, repair, fueling, and final disposal of all motor vehicles operated by organizations covered by this policy memorandum for use in managing the State's use of motor vehicles. Where appropriate, these records will be stored and maintained in electronic format. All state departments, institutions, boards, bureaus, agencies, authorities, colleges and universities shall provide all information required to establish and maintain such a centralized repository in a format to be determined by DOAS. ..Read more>>

ACCURATE MILEAGE IS THE LIFEBLOOD OF GREAT FLEET  MANAGEMENT

By Steve Saltzgiver

 

As a State fleet management professional you know that accurate mileage is VITAL to managing your fleet assets successfully. It's no secret that much of fleet management's success is highly dependent on determining and understanding key performance indicators like tracking vehicle cost-per-mile and miles-per-gallon; monitoring vehicle use; setting preventive maintenance intervals; predicting repair frequencies; determining alternative transportation options and forecasting future replacement needs. Unfortunately. without accurate mileage these core fleet functions become next to impossible to manage.

In 2009, OFM will be assisting agencies with a renewed focus on improving the state fleet's overall mileage accuracy. Our expert team of analysts will begin using the fleet system data to inform agencies where existing mileage problems exist and need updating to bring each of your fleets back into compliance. In order for OFM to manage this program efficiently and effectively we will be focusing on the "Top Ten" agencies with the most weekly odometer reading errors. However, if you have a question about where you fleet operation sits regarding accurate mileage, please contact Bobby Arrington at bobby.arrington@doas.ga.gov

It’s hard to believe, but I have been around the fleet business now for over thirty years and recognized early in my fleet career that there is nothing more VITAL to effective fleet management obtaining accurate mileage. For those not associated with fleet management on a daily basis - like those of us in OFM - it may not be readily apparent why mileage is so critical for the successful management of a fleet, which is why OFM has chosen to make this a focus of our state fleet operation. OFM’s primary objective of the “Accurate Mileage” campaign is to assist in educating fleet vehicle users of the VITAL importance of reporting accurate odometer readings when they utilize, fuel, and/or repair state vehicles during the course of carrying out their Department’s critical missions. The state’s fleet coordinators need this VITAL information to provide... Read more>> 


Tips & Tricks

Correcting your Mileage Errors

By Bobby Arrington

 

Working with the Wright Express (WEX) Error Spreadsheet each week can be a daunting and somewhat overwhelming task; however, if one takes the approach of just trying to manage the top 10 each week AND educating our drivers on the importance of good mileage, the errors will become more manageable.

 

Below is a procedure to help you in this process of correcting errors from the WEX Error Spreadsheet.

  1. Take the weekly WEX Error Spreadsheet and use the filter option to display only your agency’s WEX Errors.

  2. Now, review how many different locations in your agency have WEX Errors: For example, one may have 89 locations but only 34 of those had WEX Errors. (Filter by location)

  3. By looking at each location; take note of how many of those vehicles had multiple errors (Out of 80 total WEX Errors only 50 different vehicles were involved)

  4. After looking at the total number of WEX Errors for each vehicle and deleting the ones that have multiple errors, then the real errors will not look so bad and become more manageable.

  5. Finally, start contacting the locations to inform them of the errors and for them to make the adjustments in VITAL for correction.

"Accurate Mileage is the “Lifeblood” of Great Fleet Management!"
 


VITAL - Great Idea Award

Congratulations Frank Rodriguez for your VITAL idea!

By Jim Sever

 

The Office of Fleet Management (OFM) held a contest for selecting a new name for our Fleet Management System. After a complete review of over 40 creative entries submitted from all over the state OFM selected its finalist. Mr. Frank Rodriguez of the Department of Juvenile Justice (DJJ) came up with the winning name of “VITAL” Vehicle Information Tracking And Logistics”.

 

Frank’s VITAL entry was selected because it epitomizes the message of the importance relating to effective fleet management and its VITAL importance of performing the state VITAL mission. The VITAL name will be used as part of OFM’s future marketing and management strategy to aid agencies with understanding the VITAL importance of effective fleet management and the critical ongoing operational metrics. For his winning selection, Frank received a framed certificate signifying “Great Idea Award” and a $25 gift card to purchase fuel.

 

DOAS WELCOMES NEW FLEET DIRECTOR

Steven Saltzgiver joined DOAS as Director of the Fleet Management.  A 30-year veteran in Fleet Management and Public Transportation, Steve most recently worked with Mercury Associates, one of the premier fleet management consulting companies in the country while also serving as Executive Director of the National Conference of State Fleet Administrators (NCSFA).  Mr. Saltzgiver worked with numerous states as a consultant on various strategic fleet management issues, but he also served the State of Utah for over 12 years as Division Director, Fleet Operations & Surplus Property Services.  In this capacity, Steve completely revamped Utah's fleet operations, authoring new legislation and statutes enabling his team to reduce division operating budgets... Read More>>

Maintenance Management Program

OFM’s Successful Maintenance Management Program

By Steve Saltzgiver

 

Looking to save fleet dollars for your agency? One of the primary goals of the Office of Fleet Management is to provide effective service offerings, mechanisms and methodologies for state agencies to manage their fleet activities relating to state vehicles (e.g. ARI, Wright Express, Enterprise, etc.). Accumulating accurate data to analyze fleet vehicle costs and activities is a best fleet management practice and can successfully lead to the establishment of reliable metrics and comparable benchmarks to gauge state agencies against their peers and industry fleets.

 

Additionally, better understanding costs leads to continuous improvements throughout the state fleet in the form of cost reductions and increased efficiencies. Back in 1999 the Office of Fleet Management contracted with Automotive Resources International (ARI), - a world leader in providing vehicle maintenance management services – who provides, preauthorized approval services, expert field adjustments, and ongoing vehicle repair savings. During the past several years the state has saved millions of precious tax dollars - more than paying for the ARI monthly fees - by reducing other fleet related expenses in the following areas:

  • Reductions in Administrative Costs

  • Access to Nationwide Network of Qualified Vendors

  • Repair Cost Avoidance

  • Warranty Recovery

  • Real-time Access to Agency Fleet Data

  • Placing Your State-owned Repair Shop Facility On ARI

  • Your Bottom Line Depends on Great Vehicle Management

Reductions in Administrative Costs

Administrative costs associated with processing literally thousands of invoices and subsequent payments to pay vendors to compensate them for their services. Using ARI’s program allows the state agencies to pay a single invoice...Read More>>

 

DID YOU KNOW? INTERESTING FACTS ABOUT THE STATE FLEET

Ten facts about the state fleet:

  • Fact #1: OFM saves state agencies over $3,023 dollars a week in repair cost field adjustments.
  • Fact #2: Average age of the state fleet is 8.4 years.
  • Fact #3: Size of the state fleet is 20,484 vehicles. (CSBs included)
  • Fact #4: State averages almost 12,000 fuel transactions a week.
  • Fact #5: State spends over $258,000 a week in fuel costs using the Wright Express fuel card.
  • Fact #5: State fleet purchases over 150,000 gallons a fuel each week using the Wight Express fuel cards.
  • Fact #6: State has over 1,928 vehicles capable of operating on alternative fuels.
  • Fact #7: State agencies have vigilantly reduced their weekly Wright Express mileage errors from 15.33% (1/2/2009) to 8.83% (2/16/2009) representing a 42% improvement in just 6 weeks.
  • Fact #8: About 92% of state fleet vehicles have Wright Express cards assigned.
  • Fact #9: State operated 4,567 vehicles assigned to individual state employees.
  • Fact #10: State operates 2,720 "overnight" take home vehicles used by various agencies.

 

THE POWER OF A PENNY

What Much Can a Penny Save?

  

Did you know that in FY08 the state of Georgia purchased over 11 million gallons of fuel for the state’s fleet. We are on track in FY09 to purchase over 12,400,000 gallons of fuel.

 

THAT IS A LOT OF FUEL!!  

 

In this current economy, we as consumers look for ways to conserve and cut back on our expenses and stretch our hard earned dollars. Here at the state of Georgia, we should do

the same. Do you know that if we were to save just 1 penny per gallon of gas; what that would save Georgia Taxpayers?

 

How about over $124,000 per year! Read More>>

STRATEGIC INITIATIVES -  MANAGING LOW USE VEHICLES AND HIDDEN COSTS?

Looking for additional savings in your agency fleet?

The single biggest expense with managing a fleet of vehicles is depreciation which represents approximately 53% of the total vehicle costs. This past month the Office of Fleet Management created a "Top Ten" list of state agencies with the most vehicles categorized as low use units based on the following criteria:

  • Units operating less than 6,000 miles in 2008

  • Units operating less than 3,000 miles in 2009

  • Units using less than 350 gallons of fuel in 2008

  • Units using less than 175 gallons of fuel in 2009

Reviewing your fleet operation on a regular basis looking for vehicles that may be removed based on low use is the best way to find hidden savings in your fleet. How do you determine low use? The best way to determine low use if to perform or calculate the "Break-even" point related to keeping a vehicle in service. Consider other less costly transportation options like:

  • Employee Mileage Reimbursement: In certain circumstances it is much less expensive to pay an employee mileage reimbursement (i.e. sedans) at .55 cents per mile than keep a low use unit in the fleet. Look for these hidden savings...

  • Short-Term Rentals: It is generally much less expensive to sell low use vehicles and rent backup units on an "as needed" basis from a commercial rental agency (i.e. Enterprise). This especially works well for standard vehicles that are readily available, like sedans, SUVs, vans, and light duty pick up trucks.

  • Pooling Vehicles: Look for vehicles in agencies that have commonality and may be placed in a pool where several others can check out these vehicles on a "as needed" basis. Pooling vehicles saves valuable fleet dollars!

As agencies review their vehicles they should be looking for the other "hidden costs" of managing a fleet of vehicles. These hidden costs usually manifest themselves as "indirect"  expenses that may be in the form of:

  • Parking Space: Unused vehicles taking up parking space or valuable real estate. The cost of parking generally ranges between $5 to $10 per day. Many institutions like colleges and university need extra parking space for their student population. An agency may be able to sell unused vehicles and lease parking spaces for additional revenues to offset expenses in the fleet.

  • Storage Space Fees: Unused vehicles being stored costs money. An agency may be money ahead to sell unused vehicles versus paying storage fees.

  • Insurance Costs: Agencies generally carry insurance premiums on unused vehicles. Consider selling unused vehicles recouping both the sale proceeds and cost avoidance of cancelling insurance premiums.

  • Data Management Costs: The ongoing cost of tracking vehicles in a data repository costs money if the vehicle is not be utilized. Consider purging your fleet of unused vehicles and eliminate the data input, memory and server space.

  • Parts Management Costs: If you are operating a repair shop you may be inventorying several parts associated with an unused vehicle that are slowly becoming less valuable and potentially obsolete. Consider purging your low use vehicles along with the parts associated with these units. Double bang for the buck!

There are other less obvious reasons why some agencies continue to keep unused vehicles around. These reasons range from preserving a vehicle allocation if and when the moratorium is lifted to lack of personnel to get these units to surplus property.

 

The Office of Fleet Management is currently working with each of the state agencies to develop "Low Use" codes to effectively identify valid reason for these type vehicle applications. In the event you need assistance in better managing your low use vehicles, please contact us for more information and assistance. We're here to assist you with your unique fleet management needs.

 

DOAS Office of Fleet Management

"Driving Change in State Fleet Management!"